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FAQ

Check out some of our frequently asked questions!

When will your shop open?

We are always open! We may be running low on certain sizes but follow us on Instagram for restock information!

Where are your shirts printed?

Our shirts are printed in Philadelphia, PA by our friends at Pinks Inks. We ship with love from the city of Brotherly Love.

What is your turn around time?

Unless otherwise noted, we are READY TO SHIP and you should expect a shipment notification within 3-5 business days of placing your order.

Do you expedite shipments?

If you need your shipment for a trip or otherwise, please note it on your order during checkout or email us with your order confirmation number at parkhoppingcollective@gmail.com and we will do our best to make sure you have your order by your desired date. We do not have a shipping option for expedited shipments and everything will go USPS First Class.

Where do you ship?

We ship throughout the continental United States, Canada, and the UK. We hope to expand our international shipping with enough demand.

Do you accept cancellations/returns/refunds/exchanges?

You can cancel your order and receive a full refund if you are to cancel prior to your order being picked and shipped. If you are not 100% happy with your purchase, we will accept exchanges. We just ask that you pay for the return shipping and we'd happy to accommodate as long as we have your desired size in stock. If you wish to return and receive a refund, we will ask you to pay for the return shipment and you will be eligible to receive a partial refund minus 5% of your order subtotal as a restocking fee.